Scanner setup and connectivity
Scanner repair and setup appointment requests.
Request help for scanners that are not working, cannot connect to the computer, need driver installation, or fail during printer/scanner setup.
Scanner issues customers ask about
Scanner not working
Scanner errors can come from device settings, cables, Wi-Fi, drivers, permissions, or the scanning app.
Scanner driver installation
Driver installation and updates may be needed after a new computer, Windows update, or printer/scanner replacement.
Printer/scanner troubleshooting
All-in-one printer scanner devices may need both printer and scanning workflow setup.
Helpful details to prepare
Before booking, note whether the scanner is connected by USB, Wi-Fi, Ethernet, or part of an all-in-one printer. If there is an error message, write it down before submitting the request.